Privacy Policy

Last Updated: July 2026

Contents

1. Introduction
2. Information We Collect
3. How We Use Information
4. Legal Bases for Processing (EEA/UK)
5. How We Share Information
6. Cookies & Tracking Technologies
7. Data Retention
8. Your Privacy Rights & Choices
9. Children's Privacy
10. Data Security
11. International Data Transfers
12. Third-Party Links & Services
13. Changes to This Policy
14. Contact Us

1. Introduction

This Privacy Policy explains how Textile ("Textile," "we," "us," or "our") collects, uses, shares, and protects information in connection with your access to and use of our website, applications, and related services (collectively, the "Service"). This Policy should be read together with our Terms of Service. By using the Service, you agree to the collection, use, and disclosure of information as described in this Policy. If you do not agree, please do not use the Service.

2. Information We Collect

Information You Provide

• Account information — username, email address, password, and optional profile details (e.g., display name, bio, avatar).
• User Content — posts, comments, images, and other content you submit to the Service, as described in our Terms of Service.
• Communications — information you provide when you contact support, respond to surveys, or otherwise communicate with us.

Information Collected Automatically

• Device and log data — IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, and timestamps.
• Approximate location — inferred from your IP address. We only collect precise geolocation if you separately grant permission.
• Cookies and similar technologies — see Section 6.

Information From Third Parties

If you register or sign in using a third-party service (e.g., Google or Apple sign-in), we may receive basic profile information from that service, subject to your privacy settings with that provider.

3. How We Use Information

• Provide, operate, maintain, and improve the Service;
• Create and secure your account, and authenticate your identity;
• Detect, investigate, and prevent fraud, abuse, and security incidents;
• Personalize content and features;
• Communicate with you, including service announcements, security alerts, and — where you have not opted out — marketing communications;
• Comply with legal obligations and respond to lawful requests, court orders, and legal process;
• Enforce our Terms of Service and this Policy; and
• Produce aggregated or de-identified analytics.

4. Legal Bases for Processing (EEA/UK)

If you are located in the European Economic Area or United Kingdom, we process your personal data on one or more of the following legal bases: performance of a contract with you (e.g., providing the Service); our legitimate interests (e.g., securing the Service and preventing abuse), provided these are not overridden by your rights; compliance with a legal obligation; and, where required, your consent (e.g., for certain marketing or non-essential cookies), which you may withdraw at any time.

5. How We Share Information

• Other users — User Content you post is generally visible to other users or the public, consistent with the license granted under our Terms of Service.
• Service providers — vendors who perform services on our behalf, such as hosting, analytics, customer support, and payment processing, under contractual confidentiality and use restrictions.
• Legal and safety reasons — to comply with applicable law, respond to valid legal process, enforce our Terms of Service, or protect the rights, property, or safety of Textile, our users, or the public (including in connection with our DMCA and moderation policies).
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality arrangements.
• With your consent — in other circumstances where you direct us to share information.

We do not sell personal information for money. Depending on how you configure analytics or advertising cookies (see Section 6), certain disclosures to third parties may be considered a "sale" or "share" under some state laws; see Section 8 for your opt-out rights.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to operate essential features of the Service (e.g., keeping you logged in), understand usage through analytics, and, where applicable, support advertising. You can control non-essential cookies through your browser settings or, where offered, an in-Service cookie preference tool. We currently [do / do not] respond to browser "Do Not Track" signals, and [do / do not] honor the Global Privacy Control (GPC) as an opt-out preference signal where legally required. [Confirm and update bracketed choices to match actual practice.]

7. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected. When you delete your account, we will delete or de-identify your personal information within a reasonable period, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, backups, or resolving disputes).

8. Your Privacy Rights & Choices

Account settings. You can access, correct, or delete much of your account information directly through your account settings, or by contacting us at [privacy email].

California residents. Under the California Consumer Privacy Act, as amended (CCPA/CPRA), you have the right to know what personal information we collect, request deletion or correction of your personal information, opt out of the "sale" or "sharing" of personal information, limit the use of sensitive personal information, and not be discriminated against for exercising these rights. To submit a request or to opt out, contact us at [privacy email] or use ["Do Not Sell or Share My Personal Information" link / GPC support]. We will verify your request and respond within the timeframe required by law; you may designate an authorized agent to act on your behalf, and you may appeal a denied request by contacting [privacy email].

EEA/UK residents. Under the GDPR/UK GDPR, you have the right to access, rectify, or erase your personal data, restrict or object to processing, request data portability, and withdraw consent at any time. You also have the right to lodge a complaint with your local data protection supervisory authority.

Other jurisdictions. If you reside elsewhere, you may have similar rights under applicable local law; contact us and we will address your request consistent with that law.

Marketing opt-out. You may opt out of marketing emails using the unsubscribe link in those emails or through your account settings. You will continue to receive transactional and security-related communications.

9. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13, consistent with the Children's Online Privacy Protection Act (COPPA). If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information and take steps to terminate the associated account. Parents or guardians who believe their child has provided us with personal information may contact us at [privacy email] to request its review or deletion.

10. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us of any suspected unauthorized access, as described in our Terms of Service.

11. International Data Transfers

Textile is based in the United States, and information we collect may be transferred to, stored, and processed in the United States or other countries that may have data protection laws different from those in your jurisdiction. Where we transfer personal data from the EEA, UK, or Switzerland to a country not deemed to provide an adequate level of protection, we rely on appropriate safeguards, such as Standard Contractual Clauses, to the extent required by applicable law.

12. Third-Party Links & Services

The Service may contain links to third-party websites or services not operated by Textile. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing them with information.

13. Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will provide notice by posting the updated Policy on the Service and updating the "Last Updated" date above, and, where required by law, by additional means (e.g., email). Your continued use of the Service after the effective date constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

[Company legal name]
[Mailing address]
[Privacy email address]

Disclaimer: This Privacy Policy is a general template provided for informational purposes and does not constitute legal advice. It contains placeholders and bracketed choices (e.g., cookie practices, GPC support, contact details) that must be completed to accurately reflect your actual data practices. It should be reviewed by a qualified attorney familiar with applicable privacy laws in the jurisdictions where your users are located (e.g., CCPA/CPRA, GDPR/UK GDPR, and other state or national privacy laws) before use.